User Agreement

As SÜRAL OTELCİLİK ve TURİZM İŞLETMELERİ A.Ş., we attach utmost importance to ensuring the safety of your personal data which you may have provided with us by using our website, by filling in the relevant application forms or otherwise, within the framework of the relevant legislation, especially the Turkish Constitution, the relevant international agreements to which our country is a party, and the Personal Data Protection Law ("PDPL"). As a Data Controller, we would like to enlighten you about the aforementioned legislation and some definitions specified in this legislation.

Your personal data that you share with our company within the framework of consumer, subscriber, customer, supplier, employee and other relations, may be processed, recorded, stored, maintained for clear and legitimate purposes, in accordance with the PDPL, in accordance with the law and the rule of honesty, completely or partially related to the purposes of processing, in a limited and measured manner, in accurate and up to date manner; they can be transferred to relevant third parties at home and abroad in particular including but not limited SÜRAL Group Companies, its business partners, dealers, suppliers, subcontractors, performance assistants, related supervisory institutions, official institutions; they can be stored, updated, periodically checked, rearranged, classified there. As a data processor, our company can send you information and promotional e-mails and/or sms, make a phone call or perform this service by outsourcing it to third parties.

As a data controller, your personal data can be stored, processed and shared by our Company for the purposes such as to understand consumer needs, to respond to their requests faster and to provide better service by improving our communication with our consumers, to inform you about our products and services, to receive your opinions about our products and services, to improve our products and services in line with your requests and needs, to develop and diversify our necessary quality and standard audits as stipulated by the relevant laws and regulations or to fulfil our reporting and other obligations stipulated under the relevant legislation.

Such services can be contracted to third parties. Your personal data can be collected and your approvals can be obtained including but not limited to within the above-mentioned purpose and scope, verbally, in writing or electronically through channels such as website, our social media accounts, various contracts, mobile applications, e-mail, application forms, written or verbal communications with our Company, etc. Article 11 of PDPL numbered 6698 entered into force on 07 October 2016 (Articles 8, 9, 11, 13, 14, 15, 16, 17, 18 of this Law entered into force 6 months after this date), and your rights under this Law are stated below:

In this context, you can send your possible written requests to Çakış Mah. Merkez Sok. No: 3/1 MANAVGAT / ANTALYA with original signature or to our e-mail address